Service 07 · New capabilities
ARTIFICIAL
INTELLIGENCE.
Agents, assistants and AI-driven processes solving real problems: support, classification, content and decisions.
AI is on everyone\u2019s lips, but most businesses do not use it for anything that makes money. We keep what works: agents that answer, systems that qualify and content written with help.
The real problem is not a lack of tools: it is lost customer attention (WhatsApp left unanswered, emails going cold), leads arriving without context and content costing hours. That is where AI helps: it replies with context, organises work with judgement and prepares information before a person steps in.
Important and non-negotiable: AI does not replace important decisions, it prepares them. Every agent we build presents itself as an agent (zero imposture), a human closes the deal and failures are measured and fixed. No promising perfection: error is measured and designed to be minimised.
What this service includes:
- AI agents that answer, respond and organise work with judgement
- Lead qualification with context before every call
- AI-assisted content, always reviewed by a real person
- Clear rules and limits so AI does not decide what it should not
- Error, time and value measurement every week
Who it is for: Businesses receiving more enquiries than they can answer on time, teams losing hours classifying and preparing, and brands that want content without depending on a text factory. If your business loses sales because it is slow to reply, an agent is the first candidate.
Five signs AI can help you (or not):
- You receive enquiries and take hours or days to answer them.
- Your salespeople waste time on questions the client could already have answered.
- You need constant content and the team cannot keep up.
- You know the first contact makes the sale, but there is not always someone on screen.
- If everything above is fine, AI is not the priority: fix what already works badly first.
The process in four steps:
- Find: where AI brings real value, not noise.
- Prototype: fast test with real business data.
- Integrate: inside the daily flow, not as a separate toy.
- Measure: error, time and value saved every week.
The proof is the text: if the agent books an appointment, the challenge wins; if not, we kill it and tell the story. That is how we document it at the Lab.
What is included.
What is included.
AI agents
Assistants that answer, respond and organise work with judgement.
Lead qualification
AI that scores intent and prepares context before a call.
Assisted content
AI-assisted writing and research, always reviewed by a real person.
Process
How we build with AI without overpromising.
Find
Where AI brings real value, not noise.
Prototype
Fast test with real business data.
Integrate
Inside the daily flow, not as a separate toy.
Measure
Error, time and value saved every week.
Where it lives in DoneByVek
Built inside the Lab.
Questions
Before we start.
It does not replace; it frees. Important decisions are always taken by a person.
Only what the business wants to share, handled with the same care as the rest.
Perfection is not promised. Error is measured and designed to be minimised.
From the current tools, without replacing them unless needed.
Failures are logged and fixed. The agent learns, but the final word is always human.
A prototype with real data can be ready in weeks. It is validated fast and decided with data.
It cannot be set without seeing the case. Scope and follow-up are agreed with real data before starting.